Our servers were down for about six hours today. We find this as unacceptable as you. Normally, we do not even need to request a server reboot – it simply happens. Our hosting provider has a 99.9% uptime guarantee. This has not been honored this month and we have taken it up with them.Ultimately, however, we must and do accept responsibility. We will work to do whatever we can to make sure this does not happen again.We apologize.